Have a question? Contact us.

Before you call or send us a message, have you checked the rest of the website to see if your question is already answered?

Looking for something from your New Onset packet? Try Forms & Handouts. 

Are you wondering how to get supplies through TSA? Travel FAQs has the info you need.

Not sure what to do when your child is feeling sick? Sick Days FAQs have you covered.

Non-Emergencies

Monday to Friday: 8 AM - 5 PM

Non-emergency issues include:

  • Blood sugars reporting

  • Insulin adjustments

  • Issues with prescriptions and refills

  • Scheduling classes and clinic appointments

  • Advice and information

Emergencies

Monday to Friday: 8 AM - 5 PM

After hours, weekends and holidays:

Emergencies include:

  • Severe low blood sugars (Less than 70 mg/dL and not rising with treatment)

  • Moderate to large ketones

  • Vomiting more than 3 times

  • Unable to keep fluids down with no fluid intake for 4 hours

  • Missed basal (long-acting) insulin dose

  • Unsure of what to do 

Patient Portal

If you do not have internet access, you may fax documents to:

​(734) 615-4752

Getting to the Clinic

Below are specific directions on how to get to the clinic, which is located in C.S. Mott Children’s Hospital​.

Parking

P4 is the closest parking structure to the diabetes clinic. P2 is also nearby, through the Taubman Center. Valet parking is $5.00, and garage parking is $2.00 with validated tickets. Tickets can be validated at any security desk.

It can be very difficult to find parking, particularly in the middle of the day, so be sure to leave at least 30 minutes to find a space. It is a good idea to check construction plans that may delay your trip.

 

Security

When you enter the lobby, hospital security will ask you questions about whether you have been out of the country or if anyone with you has been exposed to an illness. These are precautions intended for everyone's health and well-being. 

Elevators

To get to the Pediatric Diabetes Clinic, look for the elevators labelled "Clinic Elevators" in the lobby of Mott. Take the elevators to the 8th floor and follow the signs towards the Pediatric Diabetes Clinic. If you are having trouble finding the diabetes clinic, there are employees posted at help desks who can assist you.​​​ 

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